Shipping Policy

Where do you ship to?

We offer fixed rate shipping Australia-wide. Please see below for shipping rates.

Unfortunately, we are currently unable to offer international shipping, but we hope this will change in the future.

Shipping Costs

We offer free standard shipping Australia-wide on orders over $99 (before shipping costs).

• Standard Parcel Post - $9.99
• Express post - $14.50

All orders ship with Australia Post and include tracking and postal insurance for peace of mind.

Details Provided by Customer

Please ensure that your address details are correct and provided in full when placing your order. If your package is returned to us due to an incomplete or incorrect address, you will be required to pay a new shipping fee for us to re-send your order.

Order Processing and Delivery Times

Processing times may vary during sales and holiday periods. Please see the banner at the top of our website the most up to date processing times.

Damaged or Incorrect Items

We kindly ask that you carefully inspect all items upon first receipt of your order. If any item is damaged, defective, or incorrect, please contact us immediately via email at hello@forgetmenotfrankie.com.au so we can assess and do our best to make it right.